I don't mean the speed with which they're reacting to the hurricane. I don't even mean the way they seem to prefer political speeches and mutual congratulation to actual action.
Just how technically incompetent are their staffs? The military has had portable two-way radios for decades. As in, since WWII. And the radios are even better now.
If you're the Representative for one of the storm-hit areas, get a damned portable radio, and take it (either personally or send it with a high-level staffer) home to find out how your constituents are doing and what they need. This isn't rocket science.